Terms of service.

Last updated: [Insert Date]

Welcome to The Human Co. By subscribing to our newsletter (free or paid), purchasing a membership, or accessing any related resources, you agree to the following terms and conditions. Please read them carefully.

1. Who We Are

The Human Co. is a trading name of The Human Collab Ltd, registered in England & Wales (Company No. [Insert Number]). Our registered office is [Insert Address].

2. What You’re Buying

We offer:

  • Free newsletter access – for general insights and updates.

  • Paid monthly or annual membership – which includes exclusive content, resources, community access, and tools.

  • Lifetime membership – a one-off payment of $350 for ongoing access to all the above for the lifetime of The Human Co. (more on this in section 7).

3. Payments & Billing

  • Prices are shown in USD unless otherwise stated.

  • Monthly and annual memberships renew automatically unless cancelled.

  • Lifetime membership is a single, one-time payment.

  • Payments are processed securely via [Insert Payment Processor, e.g. Stripe/PayPal].

4. Cancellations & Refunds

We want you to be happy with your purchase.

  • Monthly/Annual memberships – you can cancel at any time via your account. Your access will continue until the end of your current billing period. We do not offer partial refunds for unused time.

  • Lifetime membership – all sales are final. No refunds are offered once purchased, except where required by law.

  • If you believe you’ve been charged in error, please contact us within 14 days so we can put it right.

5. Returns Policy

Because our content is digital and delivered instantly, we cannot accept returns in the same way as physical goods. If something isn’t working for you, email us at [Insert Email Address] so we can help or suggest alternatives.

6. Complaints

We take complaints seriously. If you’re unhappy with the service, content, or delivery, please email [Insert Email Address] with:

  • Your full name

  • Details of the issue

  • Any supporting information (e.g. screenshots, transaction IDs)
    We aim to respond within 5 working days and resolve most issues within 14 days.

7. Lifetime Access Promise

  • Lifetime membership means you will have access to all paid newsletter editions, members-only resources, and community benefits for as long as The Human Co. operates.

  • If The Human Co. ceases trading or significantly changes its services, we will make reasonable efforts to continue your access to existing materials for at least 12 months after closure.

  • “Lifetime” refers to the operational life of The Human Co., not your personal lifetime.

  • This offer is personal to you and cannot be transferred to another person.

8. Our Content

  • All newsletter content, tools, templates, and resources are for your personal use only.

  • You may not reproduce, distribute, or sell our content without written permission.

  • We do our best to provide accurate and helpful information, but we can’t guarantee it’s suitable for every individual or situation.

9. Limitation of Liability

To the extent permitted by law, The Human Co. is not liable for:

  • Any loss or damage arising from your use of our content or services

  • Decisions you make based on our information

  • Technical interruptions or access issues beyond our control

10. Changes to These Terms

We may update these terms from time to time. Significant changes will be notified via email. Continued use of our services after updates means you accept the revised terms.

11. Contact Us

Email: [Insert Email Address]
Address: [Insert Address]